Campus Safety

We are here to protect you, the ArtU community.

Our team serves students, faculty, and staff with professionalism and care.
We are proactive, approachable, and trained to meet the needs of the university.
Staffed and equipped around the clock, we protect with pride, sensitivity, and integrity.

Our department is comprised of four divisions: a Patrol Team; Host Team; Communication Team; and a Crime Prevention Team. If you ever need to help or assistance please call our Communication Center at 415-618-3911.

A Message from the Vice President of Campus Safety

We invite you to spend some time on this page to learn more about our department as well as our campus facilities. Our department services a community of approximately 10,000 students, staff, and faculty from all over the world, at over 40 buildings in San Francisco. We offer our trained professional services to our community with pride, and stand ready to assist with all resources available to us. If you ever need to help or assistance please call our Communication Center at 415-618-3911.

Important Topics

  • To get the latest COVID-19 update, please visit Academy of Art University’s Response to COVID-19 (Coronavirus)

    Dedicated Email and Phone Number for Questions on Coronavirus:

    Email: covid19info@academyart.edu
    Toll-Free Phone: 1-877-412-2787
    Phone Hours: 24 hours a day, 7 days per week

    State and Local Info

    Text COVID19SF to the shortcode 888-777 to get the latest updates about San Francisco health concerns.

    The following public health resources may be useful to you and answer many frequently asked questions:


    If you are showing any symptoms, or in the past 14 days may have been exposed to or in contact with someone who has COVID-19, you can book an appointment at the Embarcadero and SOMA sites to get tested. Results should be available in less than a week.

    In order to keep everyone as safe as possible, if your test is positive, please immediately inform Chris Visslailli (VP of Human Resources and Chair, COVID-19 Task Force) at cvisslailli@academyart.edu or call him at 415-618-6525.

    More details are available below.


    Updated List of Resources

    Academy of Art University continues to provide necessary support and helpful resources during this difficult time. Below is an updated list of resources that are available to students and the entire Academy of Art community.

  • What It’s For

    Your Student ID proves you’re an ArtU student. You’ll need it to:

    • Get into campus buildings and dorms
    • Use the libraries and gyms

    You’re expected to carry it at all times. It’s tied to your access and funds, so protect it. Don’t punch holes in it or stick anything on it. Only you can use your card. It’s university property and must be shown to ArtU staff if asked.

    Getting Your ID Card

    If you’re in San Francisco:
    Pick it up for free at 180 New Montgomery during building hours. No appointment needed.

    If you’re outside the Bay Area:
    Download the ID request form and email the completed version to securityofficer@academyart.edu. You’ll get a confirmation email, and your card will be mailed within 5 business days.

    Questions? Call 415-618-3911.

    Lost or Stolen?

    Report it right away to protect your funds and access.

    In person: 180 New Montgomery St, Room B-83
    By phone: 415-618-3911 (24/7)

    Once reported, the card is deactivated. No one else can use it. You’ll need to reactivate it or request a new one.

    Need a Replacement?

    Go to 180 New Montgomery B-83 during normal hours. When you get a new card, any old ones are disabled.

    Free replacement if:

    • The card wears out from normal use
    • It was stolen and you have a police report

    $30 replacement fee if:

    • You lost it
    • It’s damaged for reasons other than wear and tear

    You can pay the fee:

    1. In person at 79 New Montgomery (3rd Floor) — cash, check, or card
    2. By phone: 415-618-6429 — credit card only

    Bring your payment receipt or email confirmation to the Comm Center to get your new card.

  • Campus Safety has non-sworn uniform patrol officers patrolling all Academy of Art University campuses, 24 hours every day. The officers are well trained and sanctioned by Academy of Art University and the State of California Consumer Affairs Department to serve and protect the Academy community.

    The uniform patrol officers patrol the campus in marked Academy vehicles and on foot. They are trained in first aid/CPR, laws of arrest, crime prevention, Neighborhood Emergency Response Team (N.E.R.T.), and customer service for the Academy community.

    Left: Ari Artadi (Assistant Director, Field Operations) /

    Patrol TeamAri Artadi, Assistant Director, Field Operations

    Right: Patrol Team

  • Academy of Art University supplies each building with Campus Hosts, who act as liaisons between the public and Campus Safety. As part of their duties, Campus Hosts:

    • Welcome guests and describe the buildings in which they work
    • Limit access to buildings to students and invited guests
    • Provide answers to common questions regarding the Academy
    • Contact Campus Safety, 911, the police, or fire departments when necessary
    • Describe the neighborhood and campus buildings in order to direct students to Academy properties and locations of importance (e.g. post offices, banks, bus lines, etc.)
    • Provide Academy brochures and collateral to parents, guests, and students
    • Describe emergency standard operating procedures and disaster recovery plans
    • Provide information about the Academy’s private campus buses

    Campus Host team

  • The Academy of Art Communication Center serves our campus students and staff 24 hours a day, seven days a week.

    Staffed with professionals who monitor the University through radio, telephone, and video surveillance technologies, the team is highly trained to answer any question.

    The Communication Center is also responsible for being the Emergency Operations Center for the University if a disaster strikes the city of San Francisco.

  • The Academy of Art University’s Emergency Preparedness Plan has been prepared to provide a framework for the university’s overall emergency preparedness.

    How quickly a company recovers after an earthquake, fire, or power outage often depends on the emergency planning done today. Establishing guidelines and procedures to prepare for natural and man-made disasters helps ensure that the Academy responds effectively to any emergency situation.

    A commitment to planning supports not only our faculty, staff, and students—it impacts the greater community. In an emergency situation, everyone benefits from being prepared.

    What Does the Plan Do?

    • Establishes guidelines and procedures to allow Academy of Art University to effectively respond to any emergency
    • Provides a framework for response to emergency situations that could impact normal Academy operations
    • Describes the emergency response system that protects life, property, and the environment

    What are the Academy’s Emergency Priorities?

    During an emergency, the Academy has three major priorities:

    1. First and foremost is our goal to protect the lives and safety of our faculty, staff, and students
    2. Next, we will secure the University’s critical infrastructure and facilities
    3. And finally, the Academy will support the resumption of teaching and the overall operation of the university

    Structure of the Plan

    The Plan focuses on the three primary phases of crisis management:

    • Now—How to respond to the immediate crisis, how to evacuate the building, and where are the safe zones for each building and other important information.
    • Next—Once the immediate crisis is over, the plan gives guidance on how to begin to get back to normal operations.
    • Normal—The plan identifies the activities that will move Academy of Art University toward normal operations.

    The Plan is designed to aid communication and decision-making during emergencies. The Plan addresses:

    • Immediate Crisis—The Plan describes the Emergency Operations Center organizational structure that will respond to the crisis and work collaboratively with the police, fire department and other first responders.
    • A Variety of Crisis Scenarios—The plan describes how to deal with and manage specific types of emergencies/disasters such as fire, earthquake, significant power outage, and other types of emergencies.
    • Staying Prepared—The plan serves as a means for providing ongoing educational materials for employees and students on the basics of emergency preparedness and response.

    How Can You Prepare for an Emergency?

    • Sign up for emergency text messages from the Campus Safety Department as seen documented further down this page.
    • Know what the alarm sounds like that signals you to exit the building.
    • Know how to exit your building and where the safe zone is.
    • Know what is expected in a variety of emergency situations such as fire, earthquake, severe weather, workplace violence, etc.
    • Know who your building warden is and who your floor warden is.
    • Keep Campus Safety’s phone number (1-415-618-3911) close to your telephone and/or on speed dial on your cell phone. If you are unsure how to respond to an emergency, call Campus Safety and follow their instructions.

    What You Need to Do In An Emergency

    Stay calm, contact Campus Safety at (1-415-618-3911) and then follow their directions. Depending on the situation you may be instructed to evacuate the building or shelter in place.

    Evacuating the Building

    • Do not use the elevator
    • Take the stairs—always know where the stairwell is in relation to your classroom
    • Alert the floor warden if you have a student or colleague who has a mobility, sight, or hearing impairment
    • Leave the building and go to the designated safe zone—do not leave the area until you have been dismissed

    Sheltering in Place

    If you have been told to shelter in place due to a potentially violent situation:

    • Secure the door to your office or classroom by either locking it or putting furniture against the door
    • Gather in a corner of the room that is to the right or left of the door. Do not gather near the door or directly across from the door
    • Sit quietly on the floor until the all-clear signal is given
    • Maintaining silence is very important in this situation—do not talk or make any noise.

    Following an Emergency or Disaster:

    • Follow the instructions from Campus Safety or First Responders
    • You may be asked to refrain from using your cell phone, particularly in the event of an earthquake
    • Implement the personal emergency plan that your family may have put into place, and contact family members and friends outside of the Bay Area per your family’s plan
    • Report to a Red Cross shelter if your home has been damaged or compromised such as it might be following an earthquake

    If the Disaster or Emergency Takes Place on the Weekend or After-Hours:

    • You will receive a text message from Campus Safety if you have signed up for this free service
    • Tune to KCBS AM 740, KGO AM 810 or go to the Academy of Art University website for information
    • Contact your department’s emergency coordinator
  • Follow these tips to help you stay safe when you’re out and about:

    • Always be aware of your surroundings and property in a public place
    • If you think someone or something is suspicious, request the police and/or Campus Safety to investigate your suspicions
    • Joggers should vary their times and locations of travel, using well lit and traveled locations for jogging
    • Don’t hitchhike or accept rides from strangers
    • Be careful when wearing or carrying expensive jewelry or other items in public
    • Never leave possessions unattended on or off campus
  • The Crime Prevention Unit is comprised of members of the Management, Patrol, Dispatch, and Campus Host units, and is tasked with developing safety programs and disseminating information to the Academy community on crime prevention. The unit utilizes Campus Safety units as well as other outside resources to ensure a safe Academy community.

If the worst happens…

What would you do if someone attacked you? Could you fight back or would you avoid resisting and wait to escape? Only you can decide whether to fight back, but preparing yourself for all possibilities could provide a split-second advantage:

  • If someone threatens you, shout and scream for help
  • Get to safety
  • You have every right to defend yourself with reasonable force with items that you have with you. Items such as an umbrella, hairspray, or keys can be used against an attacker. However, the law doesn’t allow civilians to carry anything that could be described as an offensive weapon.

If you have been attacked…

Assaults and rapes are serious crimes, whether committed by a stranger or someone you know. If you or someone you know is attacked, call Campus Safety—we need your help to catch the attacker. You can help the safety team by:

  • Taking the name or address of any witness
  • Trying to remember exactly what the attacker looked like
  • If a car was involved, try to note the color, model, and license plate number

You do not need to go to the police station to report an assault and you can be interviewed in your own home if you wish. These crimes are dealt with sympathetically, regardless of gender.

Police stations have specially trained officers to help and support you, and many areas have comfortable victim suites separate from the police station where you can be interviewed privately.

Campus Safety Text Alerts

A campus safety text messaging service is available should you wish to voluntarily opt in.

This real-time alert will provide information regarding any emergencies or safety precautions that affect the university and its surroundings.

Please note: Message and data rates may apply. Your information will not be solicited to other parties. This service is free of spam and you will only receive alerts from the Academy of Art University Campus Safety Department.

To subscribe, text EZARTU to 415-534-3693*
To opt out, text STOP EZARTU to 415-534-3693*
OR
Scan the QR Code below to sign up:

For Students For Faculty/Staff
Campus Safety Alert QR Code for Faculty/Staff Campus Safety Alert QR Code for Students

*Note: Type EZARTU in upper case, otherwise your spell checker may substitute something other than the correct EZARTU keyword.

Close up on a cell phone

Active Shooter: How To Respond

Unfortunately, active shooter incidents are occurring with catastrophic results. This plan empowers our university to be prepared. This page provides guidance to staff, faculty, and students who may be caught in an active shooter situation.

For complete information, please visit our Active Shooter: How To Respond plan.